• Safeguard our data: Maintain the integrity, consistency, and quality of client data and take proactive action to improve it.
  
  

• Optimise routine processes: Design and maintain automations and templates that streamline workflows across the organisation

• Turn data into insights: Build and maintain reports and dashboards so stakeholders have instant visibility into main process performance.
  
  

• Enable new features: Implement changes to data objects, migrate existing data structures, and update templates and automations as needed.
  
  

• Connect the right tools: Manage plug-ins and connected services that enhance CRM capabilities, from PandaDoc automation to internal solutions.

        You’ll work hand in hand with…

• Our product Owner & Engineering team to turn complex ideas into practical CRM solutions that actually work.
  
  

• Service & Operations teams to dig into how they work today, spotting inefficiencies, andmaking CRM a natural part of the team’s rhythm.
  
  

• Main stakeholders to guide them step-by-step through adopting new features so they stick and add value.
  
  What you’ll do together:

• Find ways to improve by understanding how our teams work every day.
  
  

• See how new features affect the CRM and make changes to keep it running smoothly.
  
  

• Identify problem areas and create better workflows, automations, and dashboards to save time.
  
  

• Spot messy data, clean it up, and keep it accurate and up to date.

• You combine the analytical thinking of a business analyst with the solution-driven mindset of an engineer.
  
  

• Technology excites you, and you’re not afraid to get there deeper.
  
  

• You’re driven by making CRM users’ lives easier.
  
  

• You’re comfortable experimenting to find the best solution to a problem.
  
  

• You communicate clearly and collaborate well across teams.

• A dynamic, ambitious environment where innovation and user-focused solutions are celebrated.
  
  

• Competitive monthly gross compensation starting from €2540, depending on experience.
  
  

• Apple hardware and modern work tools to support your workflow.
  
  

• Extra personal time off for rest and recharge, including your birthday off.
  
  

• Private health insurance and wellness benefits.
  
  

• A modern, fully equipped office in Riga city center with chill areas, snack bars, and meeting spaces.
  
  

• Opportunities to grow, experiment, and shape the future of xpate’s CRM ecosystem.